Are you not completely satisfied with your purchase? That is annoying, but fortunately can be solved.
At Stabureaus you have a 30-day cooling-off period. In order to process your return, we need some information. When we have received your request, we will contact you by email.
From the moment of the return notification you have 14 days to return the product. You will then be credited with the full order amount. Only the costs for return are for your own account. These costs vary from 8.25 - 15.50 per package (depending on size and weight), consult the website of your carrier for the exact rates.
If you use your right of withdrawal, the product will be returned to us with all accessories supplied and - if reasonably possible - in the original condition and packaging. If the product or packaging is damaged more than is necessary to sell the product, we can pass on this reduction in value of the product to you. So treat the product with care and make sure that it is properly packaged when returning it.
After correct receipt, the purchase amount due will be refunded to you within 7 working days. For the refund, we use the same payment method that was used for the purchase, unless you agree to a different method.
